Frequently Asked Questions

How long does it take to receive my order?

We use Printify for our Print on Demand needs. Our customers receive their orders in about 7 business days.

How can I report an issue with my order?

If you receive a damaged product or notice a manufacturing error, we offers a free replacement or refund if you contact us within 30 days of product delivery.

To report an issue with your order:

    1. Email us at sales@nustudios.com by replying back to your Order Complete email.
    2. Explain the type of issue (tracking status, request refund, request reprint), and proceed to upload a photo of the product if required.

Our team will get back to you as soon as possible. You will receive a response to your email.

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